My recommendation: DON’T GET ONE OF THESE.
I have one. I have one mainly because I went through a bankruptcy a few years back, and this is the only “normal card” (one without a ton of fees) that would take me. My credit score is good now, it is just the bankruptcy on my record that screws me for getting credit. So, in attempting to re-establish my credit, I am willing to accept deals from jerks like these guys. Unless you’re in my situation, you should find a better card.
Anyhow…here’s my review of their services and two recent stories about my experience with them.
Out of 5 possible stars (1 being “suck” and 5 being “awesome”)
Rewards Program: ****
Customer Service: **
Terms and Conditions: *
My pay day from my office and my due date of my bill fell on the same day, and because my bank account was empty, I was waiting for that paycheck to clear my account before paying my bill. I put a $29 rush on the payment when I paid it, because it claimed on the RewardZone site that if I did so, the funds would be cleared and available the same day. I planned to purchase a new bike on that day, and wanted to use the card so I could pay for it out of the next paycheck rather than this one.
I paid the full balance of my account ($404) on the 15th by rush payment.
The funds were NOT available the next day, so I called the RewardZone customer service. They told me that the funds would be available on the 16th. I didn’t even bother. I just paid for the bike out of my bank account, leaving me with a minimal balance. I figured the RewardZone money would clear the next day, and if I needed to buy stuff I could use the card until I could put money in the bank on my next paycheck.
Yesterday, the 20th, I tried to use my card to pay for a dinner date. It was declined, much to my surprise…and embarrassment. This morning, I logged in to my account to check the balance and make sure everything was okay. There was a $403 charge there I’d never made on the 17th. So I called customer service again.
The customer service guy told me, “that’s not a charge, that’s a hold on the money you deposited.”
I responded, “I paid a $29 fee so that the money would be available the same day, as it said on your web site.”
He told me, “In the terms and conditions of your account, it says we can put a random hold on your funds at any time for any reason.”
I said, “Random hold? What does that mean? How can you take a $29 fee to clear funds on the same day and then NOT clear the funds? That’s criminal! You guys are lying cheats! Why are you holding my money? I’ve been a good customer.”
Then the truth comes out….
He replies, “Because you paid the full amount on the due date, we placed a hold on the account.”
There it is folks. They screwed me on my account because they couldn’t make interest off me this month. That’s the bottom line right there.
I am not afraid to say that by the above measure, the operators of this card are scum sucking scam artists who belong behind bars.
DO NOT GET THIS CARD (unless maybe you’re like me, and your only alternative is some card with a $150 start up fee and $50 annual fee and only $300 credit)
Tell your friends. Copy everyone on this. This card sucks, and I want EVERYONE on the Internet to know it.
All this said…if there is some credit card company out there with good terms, who would like to receive a glowing review and recommendation from me, contact me so I can apply. Had RewardZone fulfilled on that, they’d be getting a rave here, rather than a rant. I promote things I like, but I’m just as happy to bring the hammer down on liars and cheats as I am to promote something I like and get good use out of.